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Module 1: Relations avec les employés

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Gestion des ressources humaines : l'application de styles de gestion et de compétences pour les relations avec les employés

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Business Management -> Human resource management: the application of management styles and skills to employee relations

The application of management styles and skills to employee relations

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A HR Manager should adopt a participative management style if the talents, skills and diversity of the organisation's workforce are to be fully utilised. This management style is conducive to higher levels of employee satisfaction and empowerment. Such a level of employee involvement will ensure greater ownership of the decisions by employees and develop a harmonious relationship between employees and management.

There are many skills that the manager should exhibit if the state of employee relations is to be improved within an organisation. These skills include:

- verbal communication skill
- non-verbal communication skills - written communication skills, body language skills, visual or graphic skills
- listening skills
- other interpersonal or 'soft' people skills
- goal setting skills
- networking skills
- problem solving skills
- decision-making skills
- evaluating and appraising skills
- planning skills
- organising skills
- mediating skills
- negotiating skills
- counselling skills
- meeting skills
- training skills
- team building skills
- dispute/conflict resolution skills
- delegating skills
- supervising skills