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Module 1: Gestion des organisations de grande envergure

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XSIQ
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Business Management - POLC CCM

POLC CCM

There is a wide range of essential functions that must be performed by
managers in large-scale organisations. These functions may be categorised
into two broad types - generic functions and specific functions.

POLC CCM is a mnemonic for the ingredients of overseeing business
functions

The generic management functions which all managers perform to some extent
include the 'POLC CCM' functions:-

* P - planning - managers must perform the task of planning at their
designated level (the strategic, tactical or operational level) everything
that the organisation must do to achieve its objectives, i.e. the
long-term, the mid-term and the short-term plans

Three important levels of planning

* O - organising - managers must ensure that all of the necessary
resources, i.e. the natural resources, the human resources, the capital
resources and the entrepreneurial or 'street smart' resources are available
and are able to be used to perform the required tasks or for the required
purposes so that the service can be provided or the product manufactured

Essential resources needed for business organisations

* L - leading - managers must lead the way for employees, customers and
competitors; they must be at the forefront of trends and fashions and lead
by example in the workplace through their technical skill and competencies

* C - controlling - managers must perform a supervisory and control
function to ensure that work is performed to the optimal level and that the
quality of service provision of product manufacture is at world's best
practice level

* C - communicating - managers must keep everyone in the organisation
informed of what is occurring within the organisation as well as members of
the wider community

Communication is vital for successful organisations

* C - creating - managers must be able to create innovative ways to
perform tasks and to market the organisation's products or services in
order to enhance the organisation's effectiveness and efficiency

* M - motivating managers must be able to motivate staff to maintain them
in the first instance and then to ensure that their performance is
optimised both for their own benefit and also for the benefit of the
organisation

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