Helpful articles to get you started on Alison and solve technical issues
Learn how to manage or upgrade your Alison account and fix login issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
Refer A Friend
All you need to know about Alison's Refer A Friend programme
Everything you need to know if you want to make a donation to Alison
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I claim my reward?
There are two referral targets you can choose from; a Free Digital Certificate or a Free Digital Diploma.
When you have reached the target to receive a free Digital Certificate (when 3 new friends have completed the process) you will see the Redeem Now button appear in your Stats Page:
If you would like to refer further friends to earn a free Digital Diploma do not click the Redeem Now button, instead wait until the blue indicator has reached the Free Digital Diploma marker (when 25 new friends have completed the referral process):
Once you click the Redeem Now button you will receive an email, to the email address registered to your account, which will contain the Voucher Code you can use to redeem your Digital Certificate or Digital Diploma.
If you require any further assistance please email [email protected] and we will be happy to help.
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