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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

Is there a way to retrieve my deleted work?

    At this time, we regret to inform you that we do not possess a mechanism for retrieving deleted content. Once content is deleted, it is permanently removed from our system, and we do not retain any copies for security and privacy reasons. Therefore, it is crucial to exercise caution and confirm your decision before permanently deleting any work.

    We understand that accidental deletions or changes of heart can happen, and we empathise with any inconvenience this may cause. As part of our commitment to user satisfaction, we are continuously exploring options to enhance the user experience, and this includes evaluating the feasibility of introducing features like content recovery in the future. However, as of now, we recommend taking proactive measures to safeguard your content by utilising external backups and being deliberate in your deletion decisions.

     

    Should you have any further concerns or inquiries, please feel free to reach out to our support team.

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