Alison's New App is now available on iOS and Android! Download Now

Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How do I unzip a zipped file?

    Unzipping a file is a simple process that grants access to its contents; however, the steps may vary depending on your device. Here's a simple guide to help you unzip a zipped file:

    For Windows Users:

    Step 1: Locate the Zipped File

    Begin by finding the zipped file on your computer. It typically has a ".zip" extension and is represented by a zipper icon.

    Step 2: Do one of the following:

    To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.

    To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All..., and then follow the instructions.

    Refer to Microsoft FAQs for more details.


    For iOS Users:

    Step 1: Open the Files app, then find the ZIP file or archive you want to uncompress.

    Step 2: Tap the ZIP file or archive.

    Step 3: A folder is created containing the files. To change its name, touch and hold on the folder, then tap Rename.

    For additional information, consult Apple FAQs.


    These steps provide a basic overview, and it's recommended to refer to the FAQs of your respective operating system for detailed guidance based on your specific device and version.

Did you find this article helpful?


Thank you! We appreciate your feedback.

We're sorry this article was not helpful.

Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.

Can’t find the answer you’re looking for?

Don’t worry, we’re here to help! Contact our Learner Support Team with your question.

Contact Support