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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How do I reset my password?

    It’s very natural to forget your password. Luckily, resetting your Alison password is simple and quick - here's a detailed guide to get you back to learning in no time!

    If you created your account using your email, you can reset the password using the instructions below. 

    Alternatively, if you logged in with a social account, you will need to reset your password on the social account’s website.


    Step 1: Visit the Login Page

    Go to the Publishing tool page.

    Step 2: Find the ”Forgot password?” Button

    Find the Forgot password? button as shown in the screenshot below. 

    Step 3: Provide the Email address 

    Provide your email address and click the Reset my password button, as illustrated below.

    Step 4: Receive Email with Further Instructions

     

    Keep an eye out for an email from Alison containing further instructions on how to reset your password.

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