Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How can I edit my account details on the Alison App?
Here’s a quick guide on how to change details in your account:
• Log in to your account.
• Click on Dashboard at the bottom of the page.
• Choose Profile at the top of the page and then select Edit Profile.
Save your changes by clicking Save Changes button as shown here:
Top Tip: When you graduate, the name on your certificate is exactly as it appears in your profile. Avoid errors and additional costs down the track by checking you have the right spelling.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
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There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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