Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How can I redeem my pre-purchased Digital Certificate or Diploma in Alison App?
If you have pre-purchased your digital certificate or diploma, you will need to complete a course before you can redeem your purchase against your completed course.
Once you complete a course, you can redeem your pre-purchased Digital Certificate or Digital Diploma by following the steps below:
• Go to the Dashboard, choose Unclaimed Certificates:
• Choose certificate and click Get Certificate, as shown in this example:
Top Tip: Pre-purchased certificates can only be redeemed against completed courses. Complete your course or choose a new course from our range of 4000+ certificate or diploma courses.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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