Alison's New App is now available on iOS and Android! Download Now

Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How do I change the name on my Certificate in Alison App?

    The name on the certificate will be printed exactly as it appears in your Alison account. Please ensure the name on the account is the name that you wish to have on your certificate. 

    If you would like to change the name that appears on your certificate, please do so before you place your order. 

    You can edit the name to appear on your certificate or diploma in the shopping card.

    Below your order details, you will see Name on Certificates followed by the name on your account select Edit Name.

    Or you can update it from your Profile. To do this, simply 

    • Click on Dashboard at the bottom of the page.

    • Choose Profile at the top of the page and then select Edit Profile, as shown in this example:

    • You can change the relevant details here and save the changes by clicking the Save Changes button as shown in the example below:


Did you find this article helpful?


Thank you! We appreciate your feedback.

We're sorry this article was not helpful.

Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.

Can’t find the answer you’re looking for?

Don’t worry, we’re here to help! Contact our Learner Support Team with your question.

Contact Support