Helpful articles to get you started on Alison and solve technical issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
Why can't I see the course player in full screen size?
The screen player used to view our courses is set to 728 x 500 pixels. This should be large enough to display course material and advertising adequately. Unfortunately there is no ‘full-screen' option for the course player.
If your viewing screen is smaller than 728 x 500 pixels or if the viewing of the course is obscured, this may be due to a browser/device incompatibility issue. Please to check the following:
• If you are using Internet Explorer, please switch to using Google Chrome or Mozilla Firefox. • If the zoom setting for your browser is set above its default setting, then part of the course player can become obscured. For instructions on how to adjust the zoom in Google Chrome please clickhere or for Mozilla Firefox, please clickhere.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certification?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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