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Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
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Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
Hi. How can we help?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.


My course progress is 100%, why am I not certified?
In order to become certified in a course, you need to achieve the following:
• Your course progress needs to be 100%
• All topics must be marked in green
• You need to obtain a result of 80% or more in any assessments.
Once you complete the final assessment and pass with a result of 80% or more, the course should automatically update to complete.
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