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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

My course progress is 100%, why am I not certified?

    In order to become certified in a course, you need to achieve the following:

    • Your course progress needs to be 100%

    • All topics must be marked in green

    • You need to obtain a result of 80% or more in any assessments. 


    Once you complete the final assessment and pass with a result of 80% or more, the course should automatically update to complete.

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