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Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How can I get rid of an error message?

    If you are receiving an error message such as a parse, fatal or syntax error, it is likely that some changes are being made to our site by our IT team.

    To remove the error, you may need to clear your cache. Here are the instructions on how to do so.

    If this does not work, then you may just need to wait a few minutes while our IT team completes their changes and then refresh the page.


    If none of the above applies, you can still have your account confirmed. Simply send us a blank email with Confirm in the subject line.

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