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Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

What are Account Settings for?

    Account Settings is the place where you can find your Order History, Available Discounts, and download your Learner Record/Learner Verifications, and more. 

    Access your account settings via this link or click on your account logo at the top right of the page. Then, select Account Setting from the menu that appears, as illustrated below.

    On the new page, you will be able to find the following: 

    • Subscribe or Unsubscribe from our Marketing emails and change your account email address:



    • Change Password: 

    • See your Order History including Offline Payments (paid via Bank transfer)

    • Check Available Discounts:



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