Helpful articles to get you started on Alison and solve technical issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How are Alison courses structured?
All Alison courses follow the basic structure of Course - Module - Topic - Assessment.
Typically, certificate courses have one assessment at the end of the course and Diploma courses have multiple assessments throughout.
Assessments are designed to test your understanding of the content. They may include single or multiple-choice questions. You need to complete all modules and topics, and achieve at least 80% in your assessment in order to pass. The good news is that you can retake the assessment as many times as you like.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certification?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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