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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

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How do I deactivate a team member?

    To deactivate a team member, start by navigating to the 'Team Members' section through the side navigation menu. Find the specific team member you want to deactivate and click on 'View Profile.' Once on their profile page, look for the 'All options' dropdown menu and select 'Deactivate User.' This action will change their activation status, preventing them from accessing the organisation's FLMS learner account, but it won’t remove them from your reports. They will still be able to access their certificates and completed learning using a secondary personal email.

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