Alison's New App is now available on iOS and Android! Download Now

Hi. How can we help?

Back

    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

I cannot request payment - the button is not active. What is the issue?

    We apologise that you are having difficulty with redeeming your payments. Let us help you walk through the process.

    It is possible that the button is inactive due to one of the following reasons.

     

     

    Your earnings are less than 100 Euros

    Your earnings must reach 100 Euros before the button will become active. Please keep sharing your link so that you can reach this goal.

     

     

    Your Payment Request is being processed

    You may have already requested payment and we are actively working on processing your payment. Thank you for your patience and understanding in this matter!

     

     

    Suspected Fraudulent Behaviour

     

    Our technical team has flagged suspected fraudulent behaviour on our account. It looks like artificially inflated ad clicks have resulted in a spike in advertising revenue generated by your account. Your Affiliate payments will be frozen while we look into the matter.

Did you find this article helpful?

YesNo

Thank you! We appreciate your feedback.

We're sorry this article was not helpful.

Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.

Can’t find the answer you’re looking for?

Don’t worry, we’re here to help! Contact our Learner Support Team with your question.

Contact Support