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Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How can I pay for my certificate?

    There are a number of payment options available:

    Credit/ Debit Card (facilitated by Stripe) - this is the quickest and easiest option as you can pay through the shopping cart in your Alison Account. 

    PayPal (if PayPal is operational in your country) - you can also access this payment method through the shopping cart in your Alison Account.

    Bank Transfer 

    If you choose to pay via Bank Transfer, please use the following details:

    Account Name: Capernaum Ltd t/a Alison

    Bank Name: Ulster Bank

    Bank Address: 33 Eyre Square, Galway, Ireland

    Account Number: 15147337

    Sort Code: 98-57-50

    Swift Code/ BIC : ULSBIE2D

    IBAN: IE83ULSB98575015147337

    If you pay by Bank Transfer you will need to reference your Alison ID Number (which you will find on your Dashboard on the left of your screen) and Name (as per your Alison account details) on the transfer so that we know the payment is for you when it is credited to our Bank.

    You can submit your order details and get a price quote by going to Alison Shop.

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