Helpful articles to get you started on Alison and solve technical issues
Learn how to manage or upgrade your Alison account and fix login issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
Refer A Friend
All you need to know about Alison's Refer A Friend programme
Everything you need to know if you want to make a donation to Alison
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How can I pay for my certificate?
There are a number of payment options available:
• Credit/ Debit Card (facilitated by Stripe) - this is the quickest and easiest option as you can pay through the shopping cart in your Alison Account.
• PayPal (if PayPal is operational in your country) - you can also access this payment method through the shopping cart in your Alison Account.
• Bank Transfer
If you choose to pay via Bank Transfer, please use the following details:
Account Name: Capernaum Ltd t/a Alison
Bank Name: Ulster Bank
Bank Address: 33 Eyre Square, Galway, Ireland
Account Number: 16967188
Sort Code: 985750
Swift Code/ BIC : ULSBIE2D
If you pay by Bank Transfer you will need to reference your Alison ID Number (which you will find on your Dashboard on the left of your screen) and Name (as per your Alison account details) on the transfer so that we know the payment is for you when it is credited to our Bank.
You can submit your order details and get a price quote by going to Alison Shop.
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