Helpful articles to get you started on Alison and solve technical issues
Learn how to manage or upgrade your Alison account and fix login issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
Refer A Friend
All you need to know about Alison's Refer A Friend programme
Everything you need to know if you want to make a donation to Alison
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I qualify for a Certificate?
To qualify for a genuine Alison Certificate you must successfully complete your chosen course or Learning Path, achieving 80% or higher in all assessments.
Once you complete the final assessment and pass with a result of 80% or more, the course should automatically update to complete.
You are now an Alison Graduate! Well Done!
If you fail an assessment or wish to attain a higher score, you can retake the assessment. Just go to the assessment page and click on the 'Retake' button beside your current score. The score will be deleted and you can repeat the assessment immediately.
Note: when you retake an assessment your previous result will be deleted and replaced with your newest result, even if it is lower than the original.
For further information on how to purchase an Alison certificate please email [email protected] and we will be happy to help.
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