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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How do I download my Learner Record?

    All Alison courses are completely free to study and complete. After you complete the course, you are given the option to purchase a certificate or download your free learner record. You can view the full price list here. If you decide you would like to purchase your Certificate/Diploma then you can do so directly from the Alison Shop.

    If you decide not to purchase one, you can still demonstrate your course completion by sharing your Learner Record or Learner Achievement Verification, both of which are free to download directly from your Dashboard.

    To download your free Learner Record, please do the following:

    • Navigate to your Alison Dashboard

    • Click on Learner Record from the left-hand side as shown in the example below:


    To download your free Learner Achievement Verification for a specific course, please do the following:

    • Go to your Alison Dashboard 

    • You will see the Completed Courses widget, providing you have completed at least 1 course.

    • Expand the widget by clicking on the 3 dots on the upper right-hand side of the widget, as shown in the example below:

    • Click on the Learner Verification button, and this will open your Learner Achievement Verification in a new tab, select “print” option and save as PDF 


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