Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Discover corporate services by Alison for businesses and non-profits, designed to make learning and development both effective and affordable.
Earn on Alison
What programmes does Alison have?
Free LMS FAQs for Learners
Essential support for business learners to navigate and utilize the Free LMS effectively.
Free LMS FAQs for Microsite
Explore the benefits and features of Free LMS to transform your organization's learning and development.
Free LMS FAQs for Managers
Guidance and insights to effectively manage your team's learning journey.
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I download my Learner Record?
All Alison courses are completely free to study and complete.
After completing a course, you will be offered the choice to purchase a Certificate or Diploma. Paying for a certificate is completely optional. You can download your free Learner Record or Learner Verifications, which acts as proof of the courses you have completed on Alison.
To download your Learner Record, simply go to Settings and click Download in the Learner Record box, as per the screenshot below:
To download your free Learner Achievement Verification for a specific course, please choose the Learner Verification widget:
Find the course and click on the green Learner Verification button:
The new page will show detailed information of the course, your study time for that course and your final score. To download the file, please click on Print a copy as shown below:
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