Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
FLMS Microsite
FLMS Microsite
FLMS Manager
FLMS Manager
Hi. How can we help?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.


How do I download my Learner Record?
All Alison courses are completely free to study and complete.
After completing a course, you will be offered the choice to purchase a Certificate or Diploma. View the full price list here.
Paid certificate is completely optional for learners. You can download your free Learner Record showing what courses you have completed with Alison directly from your dashboard. To download your learner record, simply go to Settings and select Download in the Learner Record box, as per the screenshot below:
To download your free Learner Achievement Verification for a specific course, please do the following:
• Go to Learner Report page
• Choose the month when you completed the course:
• Scroll down. You will see the Your Learning widget.
• Click on the Learner Verification button, and this will open your Learner Achievement Verification in a new tab, select print option and save as PDF
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