Helpful articles to get you started on Alison and solve technical issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I change the name on my Certificate?
The name on the certificate will be printed exactly as it appears in your Alison account. Please ensure the name on the account is the name that you wish to have on your certificate.
If you would like to change the name that appears on your certificate, please do so before you place your order.
You can edit the name to appear on your certificate or diploma in the shopping cart:
• On the main page of the Shop you will be presented with a screen showing a preview of your certificate. Select Edit Name, as shown in the screenshot below:
Update the First Name and Last Name you wish to appear on your Certificate or Diploma and select Update name, as shown on the screenshot below:
The name that appears on your certificate or diploma has now been updated. It is important to note that this will automatically update the name on your account.
Thank you! We appreciate your feedback.
We're sorry this article was not helpful.
Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.
Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certification?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
Can’t find the answer you’re looking for?
Don’t worry, we’re here to help! Contact our Learner Support Team with your question.Contact Support