Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
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Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I purchase my Certificate?
All learning on Alison is free. After you complete a course, you are given the option to purchase a digital or printed version of your achievement.
Purchasing a certificate is simple. Start by logging in to your account and going to Shop. You will see a screen showing all your available certificates. Select the course you want to purchase a certificate for.
The second step is to choose the type of Certificate you want to purchase, as shown below. Don’t forget to edit the name on your certificate, or add any discounts you have in this step before clicking the Next button.
The third step is to select your payment method. Choose Credit/Debit card, Paypal or Bank transfer.
Credit/Debit Card: A quick and easy way to pay through the shopping cart in your Alison Account.
PayPal: You will be redirected to the PayPal website to confirm your payment (if PayPal is operational in your country).
Bank Transfer: Start by submitting your order details through the shopping cart in your Alison Account. Choose I do not have a card or Paypal and reserve the order. Please use the following details:
Account Name: Capernaum Limited
Bank Name: AIB
Bank Address: 50 Main St, Loughrea, Co. Galway, Ireland
Account Number: 23881110
Sort Code: 937428
Swift Code/ BIC: AIBKIE2D
Important Note: You need to reference your Alison ID Number and Name on the transfer so that we know the payment is from you. You can find your Alison ID on your Dashboard (on the left of your screen).
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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