Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I download my Learner Record?
All Alison courses are completely free to study and complete.
After completing a course, you will be offered the choice to purchase a Certificate or Diploma. View the full price list here.
Paid certificate is completely optional for learners. You can download your free Learner Record showing what courses you have completed with Alison directly from your dashboard. To download your learner record, simply go to Settings and select Download in the Learner Record box, as per the screenshot below:
To download your free Learner Achievement Verification for a specific course, please do the following:
• Go to Learner Report page
• Choose the month when you completed the course:
• Scroll down. You will see the Your Learning widget.
• Click on the Learner Verification button, and this will open your Learner Achievement Verification in a new tab, select print option and save as PDF
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
Can’t find the answer you’re looking for?
Don’t worry, we’re here to help! Contact our Learner Support Team with your question.Contact Support