Helpful articles to get you started on Alison and solve technical issues
Learn how to manage or upgrade your Alison account and fix login issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
Refer A Friend
All you need to know about Alison's Refer A Friend programme
Everything you need to know if you want to make a donation to Alison
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How can I download my Digital Certificate (PDF)?
If you have purchased a Digital Certificate / Digital Diploma (PDF), follow these steps to download it:
- Log in to your Alison account
- Click your Profile icon in the top right corner
- Select Dashboard from the dropdown list
- In your Dashboard, scroll to your My Certificates widget, where you can see the number of Certificates you have available to download
- To expand the widget, click the View Details button, or select the 3 dots in the top right corner and click Expand
- This will maximise your My Certificates widget and move it to the top of your Dashboard
- On the right hand side of the page, you will see 3 icons in line with the course title. The option to download your Digital Certificate / Digital Diploma is the first icon, which displays the text ‘Download PDF’ when you hover your mouse over it
If you need any further assistance please email [email protected] and our support team will be happy to help.
Thank you! We appreciate your feedback.
We're sorry this article was not helpful.
Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.
Most Popular Questions
Once you have completed an Alison course, you have the option to acquire officia...View answer
Below is a list of our courses that offer a free Digital Certificate upon succes...View answer
If you wish to view the exact price of your certificate, check out our Pricing p...View answer