Alison's New App is now available on iOS and Android! Download Now

Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

What happens if there is an issue with my monthly payment?

    As a Premium Monthly subscriber, you are automatically billed each month on the same date that you subscribed. If there is an issue with your monthly payment, you will receive an email confirming that your subscription has been cancelled. If you would like to continue being a subscriber, you can resubscribe through your Account settings or the AlisonShop.

Did you find this article helpful?


Thank you! We appreciate your feedback.

We're sorry this article was not helpful.

Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.

Can’t find the answer you’re looking for?

Don’t worry, we’re here to help! Contact our Learner Support Team with your question.

Contact Support