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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

What happens after I cancel my Premium subscription?

    If you cancel your Premium Monthly subscription, you will receive an email confirming the cancellation. At this time, we will remove your payment details from our system, so that you are not automatically charged on your renewal date. Your renewal date is the date that you first subscribed to Premium Monthly. You will still receive the benefits of Premium Monthly for the remaining period of your billing cycle, ie. until your subscription renewal date. If you would like to resubscribe, you can do so through your Account settings or the Alison Shop after your renewal date.

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