Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
What do I get as a Premium subscriber?
When you subscribe to Premium, you can enjoy the following benefits:
• Experience ad-free learning
While all Alison learners can access courses for free, Premium subscribers can enjoy an ads-free learning experience, in every course and throughout the entire Alison site. No ads means no waiting and no distractions while learning.
• Receive monthly discounts
As a Premium subscriber, you will receive a 10% discount on a certificate or diploma purchase each month. View your available discounts in your Account settings anytime. Your 10% discount can be applied in the Alison Shop when you purchase a certificate or diploma for any completed course.
• Accumulate your discounts and get up to 50% off
When you receive your 10% discount each month, you can choose to redeem it or let it accumulate. You can purchase a certificate or diploma using your accumulated discounts. For example, if you keep your discounts for 3 months, you can get 30% off any one product, or if you keep your discounts for 5 months, you can get 50% off any one product available to you. The maximum discount that can be applied is 50%.
• Use your discounts whenever you’d like
The discounts you receive as a Premium subscriber will never expire, so you can use them anytime. Even if you choose to cancel your subscription, you will never lose the unredeemed discounts you received as a Premium subscriber.
• Cancel anytime
With Alison Premium, there is no minimum term, so you can cancel your subscription anytime. You can still enjoy the benefits of being a Premium subscriber until the end of your current billing cycle, i.e. for the rest of the month that you have already paid. We will send you an email confirming your cancellation, and the date you can enjoy benefits until.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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