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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

What do I get as a Premium subscriber?

    When you subscribe to Premium, you can enjoy the following benefits:

    • Experience ad-free learning
    While all Alison learners can access courses for free, Premium subscribers can enjoy an ads-free learning experience, in every course and throughout the entire Alison site. No ads means no waiting and no distractions while learning.

    • Receive monthly discounts
    As a Premium subscriber, you will receive a 10% discount on a certificate or diploma purchase each month. View your available discounts in your Account settings anytime. Your 10% discount can be applied in the Alison Shop when you purchase a certificate or diploma for any completed course.

    • Accumulate your discounts and get up to 50% off
    When you receive your 10% discount each month, you can choose to redeem it or let it accumulate. You can purchase a certificate or diploma using your accumulated discounts. For example, if you keep your discounts for 3 months, you can get 30% off any one product, or if you keep your discounts for 5 months, you can get 50% off any one product available to you. The maximum discount that can be applied is 50%.

    • Use your discounts whenever you’d like
    The discounts you receive as a Premium subscriber will never expire, so you can use them anytime. Even if you choose to cancel your subscription, you will never lose the unredeemed discounts you received as a Premium subscriber.

    • Cancel anytime
    With Alison Premium, there is no minimum term, so you can cancel your subscription anytime. You can still enjoy the benefits of being a Premium subscriber until the end of your current billing cycle, i.e. for the rest of the month that you have already paid. We will send you an  email confirming your cancellation, and the date you can enjoy benefits until.

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