Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I change my billing date?
To change your billing date, you will need to cancel your Premium Monthly subscription and resubscribe on the date you would like to be billed on. If you cancel before the end of your current billing cycle, the cancellation will not fully complete until the end of that billing cycle, and you will be unable to resubscribe until the end of the cycle.
Thank you! We appreciate your feedback.
We're sorry this article was not helpful.
Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.
Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
Can’t find the answer you’re looking for?
Don’t worry, we’re here to help! Contact our Learner Support Team with your question.Contact Support