Resumen de la lección
Loading

FLASH SALE: 25% Off Certificates and Diplomas! Sale ends on Friday, 4th December 2020

Claim My 25% Discount
Anterior Previous slide Next slide Siguiente
New course

¡Este curso ha sido revisado!

Para una experiencia de aprendizaje más agradable, le recomendamos que estudie la versión reeditada para móviles de este curso.

Llévame al curso revisado

- o -

Continuar estudiando este curso

Resumen de la lección

  • Study Reminders

    Set your study reminders

    We'll email you at these times to remind you to study

    You can set up to 7 reminders per week

    You're all set

    We'll email you at these times to remind you to study

    Monday

    -

    7am

    +

    Tuesday

    -

    7am

    +

    Wednesday

    -

    7am

    +

    Thursday

    -

    7am

    +

    Friday

    -

    7am

    +

    Saturday

    -

    7am

    +

    Sunday

    -

    7am

    +
  • Apuntes
  • Revisión por tema
    MELES  WELDAY G.
    SD
    MELES WELDAY G.

    L.A.S.T.= Listen-Apologize-Solve & Thank

    James M.
    KE
    James M.

    i like the course it is really changing my customer service attitude thank you very much..

    Raymond A.
    NG
    Raymond A.

    Am getting transformed in my views about customer service.

    Sarah Monney A.
    GH
    Sarah Monney A.

    more skills now, finally am done. thought will never end. thanks alison

    Lusiana B.
    FJ
    Lusiana B.

    i thought it would never end ..lol.. but Yay it did :D

    Rosemary Y.
    GH
    Rosemary Y.

    what are the key principles of public sector customer services?

    Himstone S.
    UG
    Himstone S.

    The course is quite educative , am happy am close to the finish line and am happier with what i have learnt so far. I will encourage friends and family to do the same. Cheers mates.

    Himstone S.
    UG
    Himstone S.

    This is a good lesson summary! Very helpful and kept me engaged and focused with the key ideas.

    Valerie P.
    GB
    Valerie P.

    i understand. i don't have a question at this time

    Mutiu Olurin A.
    NG
    Mutiu Olurin A.

    ITS C

Notification
You have received a new notification
Click here to view them all