El mantenimiento de un estándar de servicio excelente
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El mantenimiento de un estándar de servicio excelente

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  • Apuntes
  • Revisión por tema
    Bruno M.
    MW
    Bruno M.

    Customer care providers are supposed to receive good train training in order for them to deliver excellent customer service. For any business to grow it needs excellent customer service

    Shireen T C.
    GD
    Shireen T C.

    The site was undergoing some kind of page update I guess this just push back my goal as to when I would finish this course ...... other than that i'm glad it is back up and running cant wait to finish all my modules in Customer Service.... do the exam and get certified . I well make it

    Noralene A.
    LC
    Noralene A.

    when a customer is not satisfied with the level of service rendered they surely will complain until they are satisfied

    Regina D.
    GH
    Regina D.

    what is red tape

    Appiah E.
    GH
    Appiah E.

    standard excellent service can maintaining through a hospitality industry

    Appiah E.
    GH
    Appiah E.

    how can i bee an excellent customer service in my organization

    Lili L.
    US
    Lili L.

    Learning the five P's of Customer service is very important.

    Bonny O.
    UG
    Bonny O.

    Now i know! From my experience, owning a challenge had been a challenge in itself. Whenever a client complained of an issue, we'd do our best to explain it away. Not knowing that whenever you are recepient to the client's concerns, it builds more sense of consideration in the transaction.

    Bonny O.
    UG
    Bonny O.

    This 5 Ps is for sure the eye opener. Every P is as elaborate, and seems as independent and dependent on one another at the same time.

    Olaoluwa Rinde O.
    NG
    Olaoluwa Rinde O.

    awesome topic .

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