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Information Technology - The Use/Evaluation Phase: maintaining the system
The Use/Evaluation Phase: maintaining the system
The Australian Tax Office's website features a specific page for the
reporting of technical faults.
Computer based information systems need maintenance, just like any other
piece of equipment. This could include software functions like the cleaning
up of redundant files, compacting data files, upgrading of operating
systems etc. to hardware maintenance, such as re-calibration of scanners
and so on. Most companies will have a program of preventative actions
designed to ensure that the system will operate efficiently at all times.
It is important that an accurate log of equipment breakdowns and
maintenance requirements is kept so that it can be compared with the
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