Client Expectations: Understanding Values and Expectations

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Module 1: Understanding and Meeting Client Expectations

Module 1: Introduction to Project Management

Project Management Defined

Project Defined

Project Context

Key Skills of the Project Manager

Introduction to PM Knowledge Areas - Part 1

Introduction to PM Knowledge Areas - Part 2

Module 2: Project Profiles

Using a Project Profile

Complex Systems

The DPCI Structure - External Factors

The DPCI Structure - Internal Factors

The DPCI Structure - Technology & Environment

Module 3: Project Phases and Organization

Project Phases

Project Organization - Part 1

Project Organization - Part 2

Measuring Organizational Complexity

Module 4: Understanding and Meeting Client Expectations

Including the Client

Understanding Values and Expectations

Dealing with Problems

Nurturing a Feeling of Satisfaction

Module 5: Working with People on Projects

Working with Individuals - Part 1

Working with Individuals - Part 2

Working with Teams - Trust

Working with Teams - Managing Team Meetings

Working with Teams - Types of Teams

Creating a Project Culture

Module 6: Communication Technologies

Types of Communication

Selecting Software - Part 1

Selecting Software - Part 2

Selecting Software - Part 3

Module 7: Diploma in Modern Project Management - First Assessment

Diploma in Modern Project Management - First Assessment

Module 8: Starting a Project

Project Selection

Project Scope

Project Start-up

Alignment Process

Communications Planning

Module 9: Project Time Management.

Types of Schedules

Elements of Time Management

Critical Path and Float

Managing the Schedule

Project Scheduling Software

Module 10: Estimating and Managing Costs

Estimating Costs

Managing the Budget

Module 11: Introduction to Project Quality and Statistics

Project Quality and Statistics

Development of Quality as a Competitive Advantage

Relevance of Quality Programs to Project Quality

Planning and Controlling Project Quality

Assuring Quality

Module 12: Managing Project Risk

Defining Risk

Risk Management Process

Project Risk by Phases

Project Risk and the Project Complexity Profile

Module 13: Introduction to Project Procurement

Identifying the Need for Resources Outside the Organization

The Procurement Plan

Selecting the Type of Contract

The Procurement Process

Module 14: Project Closeout

Project Closure

Module 15: Diploma in Modern Project Management - Second Assessment

Diploma in Modern Project Management - Second Assessment

Course assessment

Diploma in Modern Project Management - Final Assessment

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