Before you Choose a Topic

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Module 1: Business Presentations - Preparing the Presentation

Module 1: Business Communication - Introduction to Business Writing

Business Communication - Introduction to Business Writing - Learning Outcomes

Principles of Written Communication

Think, Then Write: Writing Preparation

A Planning Checklist for Business Messages

Writing Styles

Business Communication - Introduction to Business Writing - Lesson Summary

Module 2: Business Communication - Writing Business Letters

Business Communication - Writing Business Letters - Learning Outcomes

Business Letter writing Skills - Part 1

Business Letter writing Skills - Part 2

Business Letter writing Skills - Part 3

Business Communication - Writing Business Letters - Lesson Summary

Module 3: Business Communication - Report Writing

Business Communication - Report Writing - Learning Outcomes

Introduction to Report Writing - Part 1

Introduction to Report Writing - Part 2

Introduction to Report Writing - Part 3

Writing Reports - Part 1

Writing Reports - Part 2

Writing Reports - Part 3

Business Communication - Report Writing - Lesson Summary

Module 4: Introduction to Groups and Teams

Introduction to Groups and Teams - Learning Outcomes

What is a Group?

Group Life Cycles and Member Roles

Group Problem Solving

Introduction to Groups and Teams - Lesson Summary

Module 5: Managing Successful Team Meetings

Managing Successful Team Meetings - Learning Outcomes

Business and Professional Meetings

Conducting the Meetings

Using Technology to Facilitate Meetings

Managing Successful Team Meetings - Lesson Summary

Module 6: Group Discussions

Group Discussions - Learning Outcomes

Communication Skills for Teams and Groups - Part 1

Communication Skills for Teams and Groups - Part 2

Communication Skills for Teams and Groups - Part 3

Communication Skills for Teams and Groups - Part 4

Communication Skills for Teams and Groups - Part 5

Communication Skills for Teams and Groups - Part 6

Communication Skills for Teams and Groups - Part 7

Communication Skills for Teams and Groups - Part 8

Communication Skills for Teams and Groups - Part 9

Group Discussions - Lesson Summary

Module 7: Diploma in Business Communication Skills - First Assessment

Diploma in Business Communication Skills - First Assessment

Module 8: Business Presentations - Preparing the Presentation

Business Presentations - Preparing the Presentation - Learning Outcomes

Choosing a Topic

Finding Resources

Myths and Realities of Public Speaking

Overcoming Obstacles in your Presentation

Business Presentations - Preparing the Presentation - Lesson Summary

Module 9: Business Presentations - Best Practices

Business Presentations - Best Practices - Learning Outcomes

Making Presentations - Part 1

Making Presentations - Part 2

Making Presentations - Part 3

Making Presentations - Part 4

Making Presentations - Part 5

Making Presentations - Part 6

Making Presentations - Part 7

Making Presentations - Part 8

Making Presentations - Part 9

Business Presentations - Best Practices - Lesson Summary

Module 10: Introduction to Cross-Cultural Communication Skills

Introduction to Cross-Cultural Communication Skills - Learning Outcomes

Introduction to Intercultural Communication

How to Understand Intercultural Communication

Common Cultural Characteristics

Divergent Cultural Characteristics

International Communication and the Global Marketplace

Styles of Management

The International Assignment

Introduction to Cross-Cultural Communication Skills - Lesson Summary

Module 11: Developing Cross-Cultural Communication Skills

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