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Office 365 for Small Business - Security and Troubleshooting

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Office 365 for Small Business - Security and Troubleshooting
  • Description
  • Outcome
  • Certification
  • In the free online course Office 365 for Small Business - Security and Troubleshooting you will learn about security, using OneDrive for business and Troubleshooting in your Office365 environment.

    The course begins by introducing you to security and archiving in Exchange Online. You will learn about Exchanges security features and spam filtering. You will learn why you would archive your emails. You will learn about retention of you emails. You will learn about eDiscovery and Legal Hold. Next you will be introduced to OneDrive for Business, you will learn about what OneDrive is and how to get it for your business. You will learn about OneDrives for Business features and the difference between OneDrive and OneDrive for Business. You will learn about sharing your documents through OneDrive.

    Next, you will learn about Yammer, you will learn about Yammer been a private social network inside your company. You will learn about what Yammer can offer you company. You will learn about preforming administration tasks in Yammer. You will learn about what yammer requires in order to work. Finally, you will be introduced to Troubleshooting in the Office 365 environment, you will learn where you can look when issues are found/reported. You will learn what causes most issues in Office 365. You will learn about all the troubleshooting tools available, you will learn about what each tool does and which one suit your need best.

    This free Alison online course will be of great interest to small business owners and start-up companies, looking to make use of the Microsoft technologies

    Perquisites: learner will need to have competed the previous courses Introduction to Administering Office 365 for Small Business and Administrating Communication and Sharing Applications in Office 365 for Small Businesses.

  • Having completed this course you will be able to:
    - Discuss Exchange online protection.
    - Identify why you would archive your emails.
    - Identify what makes up eDiscovery.
    - Identify the features OneDrive for business offers you.
    - Identify the difference between OneDrive and OneDrive for Business.
    - Recognise what Yammer can provide for your business and how to administer it.
    - Identify what Yammer need to run on your system.
    - Identify what causes the most issues in Office 365.
    - Recognise tools available for troubleshooting problems.
    - Identify troubleshooting tools best to suit your needs.

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

    Having an official Alison document is a great way to share your success. Plus it’s:

    • Ideal for including in CVs, job applications and portfolios
    • An indication of your ability to learn and achieve high results
    • An incentive to continue to empower yourself through learning
    • A tangible way of supporting the Alison mission to empower people everywhere through education.

Modules List( 5 )
  • Office 365 for Small Business - Security and Troub...
  • Module 1: Exchange Security, Archiving, & Compliance
    • Learning Outcomes
    • Exchange Online Protection Overview & Settings
    • Archiving
    • Retention and Hold Policies
    • eDiscovery
    • Lesson Summary
  • Module 2: Administering OneDrive for Business
    • Learning Outcomes
    • What is OneDrive for Business?
    • Sharing and Administration
    • Lesson Summary
  • Module 3: Administering Yammer for SMB
    • Learning Outcomes
    • What is Yammer?
    • Yammer Administration
    • Lesson Summary
  • Module 4: Troubleshooting and Support for SMB
    • Learning Outcomes
    • Service Availability
    • DNS and Network Settings
    • Troubleshooting Tools
    • Lesson Summary
  • END OF COURSE ASSESSMENT
  • Module 5: Office 365 for Small Business - Security and Troubleshooting Assessment
    • Office 365 - Security and Troubleshooting Assessment
Topics List ( 6 )
Module 1: Exchange Security, Archiving, & Compliance
In this module you will be introduced to security and archiving in Exchange Online. You will learn about Exchanges security features and spam filtering. You will learn why you would archive your emails. You will learn about retention of you emails. You will learn about eDiscovery and Legal Hold.
Topics List ( 4 )
Module 2: Administering OneDrive for Business
In this module you will be introduced to OneDrive for Business, you will learn about what OneDrive is and how to get it for your business. You will learn about OneDrives for Business features and the difference between OneDrive and OneDrive for Business. You will learn about sharing your documents through OneDrive.
Topics List ( 4 )
Module 3: Administering Yammer for SMB
In this module you will learn about Yammer, you will learn about Yammer been a private social network inside your company. You will learn about what Yammer can offer you company. You will learn about preforming administration tasks in Yammer. You will learn about what yammer requires in order to work.
Topics List ( 5 )
Module 4: Troubleshooting and Support for SMB
In this module you will be introduced to Troubleshooting in the Office 365 environment, you will learn where you can look when issues are found/reported. You will learn what causes most issues in Office 365. You will learn about all the troubleshooting tools available, you will learn about what each tool does and which one suit your need best.
Topics List ( 1 )
Module 5: Office 365 for Small Business - Security and Troubleshooting Assessment
You must score 80% or more to pass this assessment.
Course Features
  • Duration

    2-3 Hours

  • Publisher

    Channel 9

  • Video

    Yes

  • Audio

    Yes

  • Assessment

    Yes

  • Certification

    Yes

  • Price

    Free

  • Reward

    50 Pts

  • Responsive

    No

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