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Understanding the Economics in Customer Relationship Management

Understanding the Economics in Customer Relationship Management

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Understanding the Economics in Customer Relationship Management

Master customer lifetime value calculations to make informed marketing decisions with this free online course.
This free online course explores the economics of customer relationship management, w... This free online course explores the economics of customer relationship management, which is critical to securing business success. We break down the idea of ‘customer lifetime value’ (CLV) and teach you how to derive and calculate it to determine the best available branding strategy. This course can help a business owner find and keep customers but is also suited to anyone working sales and customer service for a larger firm.

In This Free Course, You Will Learn How To

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