Supervision Skills – Managing Groups and Employee Interaction

Supervision Skills – Managing Groups and Employee Interaction

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3

Modules

14

Topics

3-4

hours

learn more about how to manage different situations in the workplace.
References
Module 1
Managing Groups and Teams
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In this module, you will learn about effective ways to manage groups and teams in the workplace. You will learn about using KASH to improve the team and how to resolve team conflict.
Module 1: Learning Outcomes
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Group Dynamics
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Understanding Team Design Characteristics
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Roles and Teams
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Team Leadership and Autonomy
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Organizing Effective Teams
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Team Roles and Responsibilities
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Module 1: Lesson Summary
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Module 2
Taking Action in the Workplace
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In this module, learn how to take corrective action as a supervisor and how to prevent and handle a grievance. This module will also teach you how to manage change in the workplace.
Module 2: Learning Outcomes
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Corrective Action
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Change
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Tips for Interacting in the Workplace
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Module 2: Lesson Summary
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course assessment: Supervision Skills – Managing Groups and Employee Interaction
Module 3
Course assessment
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Managing Groups and Employee Interaction: Final Assessment
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