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Effective Communication Skills for Managers - Revised

Effective Communication Skills for Managers - Revised

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3

Modules

14

Topics

1.5-3

hours

learn about effective communication skills for managers.
Module 1
Effective Communication Skills: Verbal and Non-Verbal Skills
Resources available

In this module, you will learn about the risks and rewards of difficult workplace conversations, rules of communication and how you can build a rapport with colleagues to lead the conversation.

Effective Communication Skills: Verbal and Non-Verbal Skills - Learning Outcomes

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Head in the Sand

Start Topic

It's What You Don't Say

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Two Ears One Mouth

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I Like Talking to You

Start Topic

Effective Communication Skills: Verbal and Non-Verbal Skills - Lesson Summary

Start Topic
Head in the Sand
It 's What You Don't Say
Two Ears One Mouth
I Like Talking to You
Module 2
Effective Communication Skills: Successful Presentations and Meetings
Resources available

In this module, you will learn about how to develop and deliver effective presentations, how to chair a meeting and write up the minutes of a meeting and strategies you can use to influence others.

Effective Communication Skills: Successful Presentations and Meetings - Learning Outcomes

Start Topic

Perfect Preparation

Start Topic

On the Edge of Their Seat

Start Topic

Chair in Control

Start Topic

Minutes Matter

Start Topic

Sway This Way

Start Topic

Effective Communication Skills: Successful Presentations and Meetings - Lesson Summary

Start Topic
Perfect Preparation
On the Edge of their Seat
Chair in Control
Minutes Matter
Sway this Way
course assessment: Effective Communication Skills for Managers - Revised
Module 3
Course assessment
Resources available

Effective Communication Skills for Managers - Course Assessment

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