In this module, you are introduced to the role of a pharmacy assistant. We will begin by studying the responsibilities this crucial role has in the public health sector. Then we will look at some of the vital skills you need to learn to help you guide patients and clients on self-medication.

This module will teach you essential skills to conduct excellent communication with health professionals and patients. In addition, you will learn how to overcome barriers when communicating with patients. We will also view other roles and responsibilities as a pharmacist assistant.

In this module, you will learn the many common names of medications. This will minimise errors when handling drugs. Analyse how to efficiently order inventory within the shelves which provides a clean and efficient workplace. We will also study health and safety standards that are crucial for everyday practice.