In this module, you will learn about different types of conflict as well as various causes and outcomes of conflict. You will also learn about common conflict-handling styles and how to resolve disagreements effectively.

In this module, you will learn about the five stages of negotiation, how to avoid common mistakes in negotiation and effective strategies to use in negotiation. You will also learn about third-party negotiations including mediation and arbitration, tips on how to have successful negotiations, and ethical and cross-cultural negotiations.

In this module, you will learn about alternative dispute resolution (ADR) and how to prepare for an ADR session, including what is expected of you in an ADR session. You will also learn about ADR practitioners and the benefits of ADR.

In this module, you will learn about the most common and uncommon methods of ADR. You will learn about when each type of ADR method is used and the benefits and drawbacks of each. You will also learn about situations where inequality can arise within an ADR process. and plans to overcome this.

You must score 80% or more to pass this assessment.

In this module you will learn about different features of alternative dispute resolution (ADR) including the goals and possible uses of ADR and when to implement ADR programs in the context of rule of law assistance.

In this module you will learn about different ADR limitations and the background conditions that are important to achieve to have a successful ADR program.

In this module you will learn about program design considerations that contribute to the success of ADR. You will learn about the two categories associated with ADR program design considerations: planning and preparation and operations and implementations.

In this module you will learn about how different ADR programs are used by designing ADR programs to suit various situations.

You must score 80% or more to pass this assessment.

You must score 80% or more to pass this assessment.