Diploma in Alternative Dispute Resolution

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Modules

Topics

10-15

hours

section 1: introduction to conflict negotiation an...
Module 1
Understanding Conflict
Resources available

In this module, you will learn about different types of conflict as well as various causes and outcomes of conflict. You will also learn about common conflict-handling styles and how to resolve disagreements effectively.

Learning Outcomes

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Understanding Conflict

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Causes and Outcomes of Conflict

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Conflict Management

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Lesson Summary

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Module 2
Managing Negotiations
Resources available

In this module, you will learn about the five stages of negotiation, how to avoid common mistakes in negotiation and effective strategies to use in negotiation. You will also learn about third-party negotiations including mediation and arbitration, tips on how to have successful negotiations, and ethical and cross-cultural negotiations.

Learning Outcomes

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The Five Stages of Negotiation

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Negotiation Strategies and Avoiding Common Mistakes

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Third-Party Negotiations

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Ethical and Cross-Cultural Negotiations

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Negotiation Tips

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Lesson Summary

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Module 3
Introduction to Alternative Dispute Resolution
Resources available

In this module, you will learn about alternative dispute resolution (ADR) and how to prepare for an ADR session, including what is expected of you in an ADR session. You will also learn about ADR practitioners and the benefits of ADR.

Learning Outcomes

Start Topic

Introduction to Alternative Dispute Resolution (ADR)

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Preparing for ADR - Questions, Support, and Roles

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Preparing for ADR - Confidentiality, Standards, and Feedback

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Lesson Summary

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Module 4
Alternative Dispute Resolution Methods
Resources available

In this module, you will learn about the most common and uncommon methods of ADR. You will learn about when each type of ADR method is used and the benefits and drawbacks of each. You will also learn about situations where inequality can arise within an ADR process. and plans to overcome this.

Learning Outcomes

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Negotiation

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Mediation

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Arbitration

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Uncommon Methods of ADR

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Public Policy, Legislation, and ADR

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Lesson Summary

Start Topic
Module 5
Diploma in Alternative Dispute Resolution - First Assessment
Resources available

You must score 80% or more to pass this assessment.

Diploma in Alternative Dispute Resolution - First Assessment

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section 2: alternative dispute resolution - practi...
Module 6
What Can ADR Do?
Resources available

In this module you will learn about different features of alternative dispute resolution (ADR) including the goals and possible uses of ADR and when to implement ADR programs in the context of rule of law assistance.

Learning Outcomes

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How Can ADR Help Accomplish Rule of Law Objectives? - Part I

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How Can ADR Help Accomplish Rule of Law Objectives? - Part II

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How Can ADR Help Accomplish Rule of Law Objectives? - Part III

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How Can ADR Help Accomplish Other Development Objectives?

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Lesson Summary

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Module 7
What Background Conditions Are Important?
Resources available

In this module you will learn about different ADR limitations and the background conditions that are important to achieve to have a successful ADR program.

Learning Outcomes

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The Limitations of ADR

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Adequate Political Support

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Supportive Cultural Norms

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Adequate Human Resources

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Financial Resources and Parity in Power of Disputants

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Lesson Summary

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Module 8
Program Design Considerations in ADR
Resources available

In this module you will learn about program design considerations that contribute to the success of ADR. You will learn about the two categories associated with ADR program design considerations: planning and preparation and operations and implementations.

Learning Outcomes

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Planning and Preparation - Part I

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Planning and Preparation - Part II

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Operations and Implementations - Part I

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Operations and Implementations - Part II

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Lesson Summary

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Alternative Dispute Resolution: How ADR Programs Succeed - Module 9 Resource Documents
Module 9
Taxonomy and Case Studies
Resources available

In this module you will learn about how different ADR programs are used by designing ADR programs to suit various situations.

Learning Outcomes

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Taxonomy

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Case Studies

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Lesson Summary

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Module 10
Diploma in Alternative Dispute Resolution - Second Assessment
Resources available

You must score 80% or more to pass this assessment.

Diploma in Alternative Dispute Resolution - Second Assessment

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end of course assessment
Module 11
Diploma in Alternative Dispute Resolution - Final Assessment
Resources available

You must score 80% or more to pass this assessment.

Diploma in Alternative Dispute Resolution - Final Assessment

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Diploma in Alternative Dispute Resolution

section 1: introduction to conflict negotiation an...

Understanding Conflict

Learning Outcomes

Understanding Conflict

Causes and Outcomes of Conflict

Conflict Management

Lesson Summary

Managing Negotiations

Learning Outcomes

The Five Stages of Negotiation

Negotiation Strategies and Avoiding Common Mistakes

Third-Party Negotiations

Ethical and Cross-Cultural Negotiations

Negotiation Tips

Lesson Summary

Introduction to Alternative Dispute Resolution

Learning Outcomes

Introduction to Alternative Dispute Resolution (ADR)

Preparing for ADR - Questions, Support, and Roles

Preparing for ADR - Confidentiality, Standards, and Feedback

Lesson Summary

Alternative Dispute Resolution Methods

Learning Outcomes

Negotiation

Mediation

Arbitration

Uncommon Methods of ADR

Public Policy, Legislation, and ADR

Lesson Summary

Diploma in Alternative Dispute Resolution - First Assessment

Diploma in Alternative Dispute Resolution - First Assessment

section 2: alternative dispute resolution - practi...

What Can ADR Do?

Learning Outcomes

How Can ADR Help Accomplish Rule of Law Objectives? - Part I

How Can ADR Help Accomplish Rule of Law Objectives? - Part II

How Can ADR Help Accomplish Rule of Law Objectives? - Part III

How Can ADR Help Accomplish Other Development Objectives?

Lesson Summary

What Background Conditions Are Important?

Learning Outcomes

The Limitations of ADR

Adequate Political Support

Supportive Cultural Norms

Adequate Human Resources

Financial Resources and Parity in Power of Disputants

Lesson Summary

Program Design Considerations in ADR

Learning Outcomes

Planning and Preparation - Part I

Planning and Preparation - Part II

Operations and Implementations - Part I

Operations and Implementations - Part II

Lesson Summary

Taxonomy and Case Studies

Learning Outcomes

Taxonomy

Case Studies

Lesson Summary

Diploma in Alternative Dispute Resolution - Second Assessment

Diploma in Alternative Dispute Resolution - Second Assessment

end of course assessment

Diploma in Alternative Dispute Resolution - Final Assessment

Diploma in Alternative Dispute Resolution - Final Assessment

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