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Diploma in Operations Management


Diploma in Operations Management
Diploma in Operations Management

Understand the important responsibilities and decision making that an operations manager must deal with on a day-to-day basis


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Course Description

Operations management is important to any organization, whether they are manufacturing companies producing physical products or organizations offering services. ALISON's free diploma in operations management online course reviews a wide variety of topics from the development of operations management, to the role of the operations manager, the transformation model, planning and scheduling methodologies and practices, and inventory and quality management.

The Diploma in Operations Management will give you a thorough understanding and knowledge of operations management and its organizational and managerial applications.

The course is ideal for anyone who would like to contribute to the development of an organization in the area of operations management.

CERTIFICATION

To qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to purchase your Diploma certificate will then appear under the My Certificates heading of your My Account page.

LEARNING OUTCOMES

Upon completion of this course you will know the three basic components of operations management and the strategies used in business development. You will gain knowledge of the relationship between operations, productivity and competitiveness. You will also be able to identify the difference between manufacturing and service-based organizations. Overall, this course will help you to understand the important responsibilities and decision making that an operations manager must deal with on a day-to-day basis.

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Course Rating (By Learners): 4 stars based on 1008 votes
Course Title: Diploma in Operations Management
Course #: 345
Course Publisher: OpenLearn
Course Category: 25
Content Origin:
Course Description: Operations management is important to any organization, whether they are manufacturing companies producing physical products or organizations offering services. ALISON's free diploma in operations management online course reviews a wide variety of topics from the development of operations management, to the role of the operations manager, the transformation model, planning and scheduling methodologies and practices, and inventory and quality management.

The Diploma in Operations Management will give you a thorough understanding and knowledge of operations management and its organizational and managerial applications.

The course is ideal for anyone who would like to contribute to the development of an organization in the area of operations management.
License: This course is available from OpenLearn through the following Creative Commons licence:
Creative Commons License
Release Date: 11 February 2013
Content  
Course Duration (Avg Learner): 6-10 Hours
Video/Audio: None
Audio Only: None
Animation: None
Assessments: Yes
Education Level
Age appropriateness: 16+ Years
Minimum Grade/Class Level:
Validation: Level 5
ALISON Testing: Yes
Certification Availability
PDF Download: No
Parchment: Yes
Framed Certification: Yes

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  • Ogburu Eke
    Ogburu Eke Nigeria COMMENTS ON OPERATION MANAGEMENT Operation management is a concept that deals with how goods and services are produced and get to the final consumers, which involves all the activities from creation to delivery of the products or services to the consumers. Operation management is all about the transformation or conversion of inputs into output in the form of goods or services that adds values to the organization. Organizations can achieve their production goals for mass production through the following ways 1. Increase in technology productivity 2. Employee productivity 3. Management productivity 4. Standardization of parts While in craftsmanship, productions are based on customer specification and request. The major work of an operation manager is in decision making to support the strategic direction of the organization in partnership with the other managers. In production, organization can increase its production capacity through the following ways 1. Creating additional shifts and hiring more workers 2. Outsourcing part of its job to another organization 3. Encourage workers to do overtime 4. Increase plant and machinery 5. Building up inventory and taking back orders from customers An effective operation management system does not only involve in planning of operations but also controlling of the cost associated with those operations. It is important to note that inventories sitting idly in the factory or warehouses are costing the organization some money in terms of insurance, deterioration, space, stocktaking, handling and tie-up capital. Inventory management information system allows for close inventory control but with the capacity to meet customer needs or demands, no excess inventory is needed by an organization if an efficient control system is adopted and should be encouraged by the organization. Economic order quality is designed to reduce the sum of both the ordering and handling costs. Ordering cost is associated with the actual cost of placing an order such as administrative cost, delivery, inspection etc. Material requirement planning (MRP) is a dependent demand inventory planning and involves the implementation of a control system that schedules the expected quantity of all materials required to support the desired and production. The inventory levels are based on past consumptions and aimed at reducing inventory costs and keeping the production line supplied with materials necessary to keep it running. Just-in-time (JIT) inventory planning is designed to reduce the level of an organization’s inventory to zero. It is also called a demand-put system because each workstation produces its product only when the next workstation says it is ready to receive more inputs. Quality benchmarking is a technique in which a company measures its performance against that of best in class companies, determines how those companies achieved their performance levels and uses the information to improve its own performance. Quality benchmarking can be achieved through the following ways 1. Quality control where quality is monitored during production or service provision processes 2. Quality assurance where organizations achieves certification based on their achievement on specific levels of quality in production. Total quality management where organization applies both quality control and quality assurance to their productions. It aims to improve quality and productivity by striving to perfect the entire production process also stresses on coordination between departments. Statistical process control (SPC) is the application of statistical techniques to control work processes in order to detect production of defective items. Statist Statistical process control steps 1. Define the characteristics of a high quality output and breakdown the various work activities into individual activities required to produce a high quality output. 2. Set a standard for each work activity 3. Set and discuss specific performance expectations for each task with workers 4. Make check sheet and collect data for each task activity 5. Evaluate workers progress against standards at intervals. Operation management is a key production factor that must be followed for an organization to achieve their production goals and targets. 2016-02-05 11:02:51
  • RONALD MAROVA
    RONALD MAROVA South Africa This course will help me a lot in my life 2016-01-15 02:01:34
  • Obaid Muhammad
    Obaid Muhammad United Arab Emirates Excellent presented and very imformative course design. Thanks to Alison Team. 2016-01-12 12:01:02
  • Asween Kumar
    Asween Kumar Fiji This course will greatly assist me in the operations at my workplace. I believe that every operations managers should attend this course. 2015-12-23 20:12:53
  • Asween Kumar
    Asween Kumar Fiji I believe that once the operation is running good then only the output will be reasonable. One must study this course in order to obtain the required knowledge in the operations of any business. 2015-12-23 20:12:01
  • Joseph Tagoe
    Joseph Tagoe Ghana The assessment modules are quite mind searching and very appropriate. 2015-12-01 12:12:24
  • Deann Kennedy
    Deann Kennedy United States of America Helpful and targeted to enhance knowledge. 2015-11-16 19:11:23
  • John Lewis
    John Lewis United States of America I found the course useful in furthering my operational management goals. 2015-11-16 19:11:31
  • Emmanuel Amankwah
    Emmanuel Amankwah Ghana Wow, this course has actually changed my understanding of Operations management. I will actually recommend it to any of my friends and family involved with businesses. It will help them in their endeavors. 2015-11-04 08:11:26
  • Natasha Plug
    Natasha Plug Australia Once again, really enjoy these types of courses where there are no videos. Just informative slides 2015-11-04 07:11:27
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Free, Online Diploma in Operations Management Course.