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Business Intelligence and Knowledge Management Systems
Learn more about business intelligence and knowledge management systems.
Business Intelligence is a set of theories and methodologies that handle large amounts of data and information and assists managers with decision-making. Knowledge management is the process of capturing, storing, retrieving and distributing the knowledge of the individuals in a business for use by others in the business to improve the quality and/or efficiency of decision making across the firm. This free online course in Business Intelligence and Knowledge Management Systems enables the learner to study information tools used to assist decision-makers and describe the process known as decision-making including the three steps involved. The course will be of interest to business professionals who would like to gain a basic knowledge and understanding of the benefits of business intelligence and knowledge management systems.
To qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to your Diploma certificate will then appear under the My Certificates heading of your My Account page.
Having completed this course the learner will be able to: - Describe the process known as “decision-making”; - List the three steps in decision-making; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”;
|Module 1: Management Decision Making|
|Module 2: Information Tools|
|Module 3: Knowledge Management|
|Module 4: Business Intelligence and Knowledge Management Systems Assessment|