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Models for Decision Support Systems

Learn about the different models of DSS and how they are designed to suit the user, in this free online course.

Publisher: NPTEL
This is an introductory course on the various models of decision support systems available to assist managers with daily and task-related decisions. You will learn about their pros, cons and how they are designed. If you are interested in incorporating a DSS into your business, then this course is for you.
Models for Decision Support Systems
  • Duration

    3-4 Hours
  • Students

  • Accreditation


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Firstly, it is necessary to understand what a decision support system (DSS) is, why it is required and who will be using it. A DSS is an interactive computer-based data system that serves the management team of an organisation. You will learn the different uses for DSS and the various departments that utilise these systems. This course investigates the numerous DSS models available, their attributes, and what department and level of management are best fitted to each. DSS are created for every manager to perform a specific duty or solve a specific predicament., and they can also aid in making complicated decisions.

Next, you will learn how decision support systems were invented to obtain a competitive advantage over a rival. This course looks at the different characteristics of DSS used in marketing and pricing. You will also study taxation, how companies try to avoid paying high taxes and why some countries offer tax-free zones. Learn the steps taken to ensure that a good or service meets or exceeds a customer's expectation, how shipments take place and why companies need to be flexible to meet customer demands. This course outlines the different steps taken when designing a DSS model and the further problem statements that management may use to ensure that their system is well versed in handling best- and worst-case scenarios. Additionally, you will see why DSS models are designed to be adaptable, flexible, and user-friendly.

Finally, learn that various models for decision support systems are needed as no two departments are the same - functions and roles vary. The overall roles of the managers are similar, but the day-to-day decisions are very diverse. A marketing manager and a warehouse manager may both need a DSS but they will have to alter the specifications, characteristics, and design to suit each function. The central objective of a DSS is to strengthen the power, competitiveness, and aptitude of future decision-making of the business. You cannot do this unless it is modelled for each department manager to ensure that their decisions are optimised to be of great value to the company. A DSS is not a quick fix for any company, but it does empower the management team to make decisions. If you are a business owner, manager, or considering applying for a management role, this course is perfect for you so what are you waiting for? Enrol today!

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