Introduction to Office and Administrative Management

Q: What is office and administrative management about?

Office and administrative management is about equipping those in the roles to effectively plan, organise, lead, supervise, direct, regulate and disperse information and to oversee the different functions and processes of a business or organisation for its success.

Q: Why is office and administrative management important?

Office and administrative management is important to any company or organisation because this ensures the smooth running of operation. Office administrators add value to any organisation because through them, information is distributed and office resources are employed appropriately.

Q: Is there a difference between office management and administrative management?

Yes, the main difference lies in the seniority given to each position. The office manager is responsible for the day-to-day running of the office by supervising staff, managing supplies, responding to customer queries and resolving issues that arise. An administrative manager oversees office policies and procedures, coordinates various office activities, and is responsible for budgeting and managing finances and other key areas of responsibility. Find out more in the free online course Introduction to Office and Administrative Management

Q: What is the best course in office and administrative management?

The best course is Alison’s Introduction to Office and Administrative Management . In this course, learners will be taught how to properly manage an office while also exploring various skill sets and techniques for planning, organising, coordinating and overseeing office activities in order to achieve your organisation's goals.

Learn about the essential skills required to become a successful office administrator with this free online course.

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Avg. Duration1.5-3 Hours (Contains Video)
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Learning Outcomes

In this free course, you will learn how to:

List the duties of an office administrator
Identify the necessary skills required for office administrators to effectively carry out their duties
Describe how human and technical skills can be developed while working as an office administrator
Discuss the importance of proper etiquette within a business environment and its benefits
Explain the importance of organisation in the workplace
Recognise good telephone etiquette in the business environment
Summarise the importance and benefits of competency and professionalism within the workplace
Recall how to effectively organise meetings and conferences

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