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Communication Skills - Group Work and Networking Free Course

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  • Description
  • Outcome
  • Certification
  • This free online course Communication Skills - Group Work and Networking will help you to understand the most effective way to work in a group, including theories on group dynamics. The course will look at how you deal with conflict, and how you network.

    First, you will be introduced to the basics of building and maintaining relationships. Theories surrounding group dynamics will be examined in detail, including group structures and different types of group. You will also look at the different factors which can affect groups.

    You will also examine the important aspects of conflicts, including conflicts within groups. You will look at verbal and nonverbal communication strategies, as well as looking at conflict handling styles. Networking is a vital part of today’s society, and this course will walk you through networking in relation to social media.

    This course will be of interest to professionals who are required to communicate as part of their job, either to customers or colleagues. It will also be of interest to anyone who is hoping to enhance their daily lives through improving their group and networking skills.

  • Having completed this course you will be able to:
    - Explain the importance of relationships.
    - Define the different types of relationship that can occur.
    - Discuss the different stages of a relationship.
    - Explain what is meant by group dynamics.
    - Discuss the different group structures.
    - Define the different types of groups which can occur.
    - Discuss some of the factors which can affect groups.
    - Explain conflict in relation to groups.
    - Discuss both verbal and nonverbal communication strategies.
    - Explain different conflict handling styles.
    - Explain why networking is important.
    - Define social networking.
    - Discuss the interaction between networking and social media.

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

    Having an official Alison document is a great way to share your success. Plus it’s:

    • Ideal for including in CVs, job applications and portfolios
    • An indication of your ability to learn and achieve high results
    • An incentive to continue to empower yourself through learning
    • A tangible way of supporting the Alison mission to empower people everywhere through education.

Modules List( 3 )
  • Communication Skills - Group Work and Networking
  • Module 1: Group Dynamics
    • Learning Outcomes
    • Building Relationships
    • Understanding Group Dynamics I
    • Understanding Group Dynamics II
    • Lesson Summary
  • Module 2: Conflicts and Networking
    • Learning Outcomes
    • Groups, Conflicts, and Their Resolution
    • Social Network, Media and Extending Our Identity
    • Lesson Summary
  • Module 3: Communication Skills - Group Work and Networking Assessment
    • Communication Skills - Group Work and Networking Assessment
Topics List ( 5 )
Module 1: Group Dynamics
This module explores how you build and maintain relationships. It will also discuss different aspects and factors which affect group dynamics.
Topics List ( 4 )
Module 2: Conflicts and Networking
This module will guide you through conflicts and conflict resolution. It will also examine the importance of networking and social media.
Topics List ( 1 )
Module 3: Communication Skills - Group Work and Networking Assessment
You must score 80% or more to pass this assessment.
Course Features
  • Duration

    2-3 Hours

  • Publisher

    Channel 9

  • Video


  • Audio


  • Assessment


  • Certification


  • Price


  • Reward

    50 Pts

  • Responsive


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