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Diploma in Supervision
Develop your leadership skills by studying the professional supervision methods and styles in this free online course.
Description
This course will first discuss the principles of supervision and leadership. You will learn when delegation is needed in your work, study the qualities of a good supervisor, and learn the differences between mentoring and coaching. You will then learn the everyday functions of a supervisor and why good supervisors are essential in the workplace. You will also learn how to motivate employees by studying important theories of motivation such as Maslow's hierarchy of needs and the ERG theory (Existence, Relatedness, and Growth).
You will then learn how and when to provide supervision for staff and volunteers, as well as how to help your staff to grow. You will learn how to conduct performance reviews, correct performance problems, and performance management. The course will also teach you how to manage bullying, manage groups and teams, use KASH to improve the team and resolve team conflict, take corrective action as a supervisor, prevent and handle grievances, and manage change in the workplace.
Acquiring effective supervisory skills can help bring about better outcomes for service users and foster harmonious professional relationships. It can also promote confidence and skill development in workers and staff by creating greater awareness and understanding of others. Most importantly, a good supervisor can help create an opportunity to reflect and reduce workplace stress. By taking this course, you will gain a strong understanding of these supervisory roles and more. All, for free.
Modules
Module 1: The Theory of Supervision
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Module 1: Learning Outcomes
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Introduction to Supervision
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Fundamentals of Supervision
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Leadership
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Module 1: Lesson Summary
Module 2: What Makes a Good Supervisor?
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Module 2: Learning Outcomes
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Qualities of a Supervisor
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Why are Good Supervisors so Important?
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Everyday Functions of a Good Supervisor
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Module 2: Lesson Summary
Module 3: Diploma in Supervision - Assessment One
Module 4: Effective Communication Skills
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Module 4: Learning Outcomes
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Listening and Communication Skills for Supervisors
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Recruiting Employees
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Module 4: Lesson Summary
Module 5: Communication Skills Needed During the Hiring Process
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Module 5: Learning Outcomes
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Effective Hiring
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Onboarding
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Fostering Accountability
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Module 5: Lesson Summary
Module 6: Diploma in Supervision - Assessment Two
Module 7: Motivating Employees
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Module 7: Learning Outcomes
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Theories of Motivation
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Process-Based Theories
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Reinforcement Theory and Job Design
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Goal Setting Theory
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Module 7: Lesson Summary
Module 8: Providing Supervision
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Module 8: Learning Outcomes
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Providing Supervision for Staff and Volunteers
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Practical Supervision
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Helping Staff Grow
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Module 8: Lesson Summary
Module 9: Performance
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Module 9: Learning Outcomes
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Performance Review
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Correcting Performance Problems
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Performance Management
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Module 9: Lesson Summary
Module 10: Preventing and Managing Bullying at Work
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Module 10: Learning Outcomes
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Solving Problems
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Dealing with Conflicts and Complaints
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What is Bullying?
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Bullying in the Workplace
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Module 10: Lesson Summary
Module 11: Diploma in Supervision - Assessment Three
Module 12: Managing Groups and Teams
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Module 12: Learning Outcomes
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Group Dynamics
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Understanding Team Design Characteristics
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Roles and Teams
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Team Leadership and Autonomy
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Organizing Effective Teams
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Team Roles and Responsibilities
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Module 12: Lesson Summary
Module 13: Taking Action in the Workplace
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Module 13: Learning Outcomes
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Corrective Action
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Change
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Tips for Interacting in the Workplace
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Module 13: Lesson Summary
Module 14: Diploma in Supervision - Assessment Four
Course assessment
Learning Outcomes
After completing this Supervision course, you will:
- List the responsibilities of a supervisor.
- Discuss what to look for when recruiting employees.
- Develop your personal motivation skills.
- Describe the 70:20:10 rule.
- Explain the benefits of coaching.
- Distinguish between the five different types of problem solutions.
- Explain how to organize effective teams.
- Identify team design considerations.
- Explain the transition curve.
Certification
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Diplomas for completed Diploma courses:
Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping
All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.
