Diploma in Business Communication Skills - Free Online Course | Alison

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Diploma in Business Communication Skills

Learn effective business communication skills for the workplace, from professional writing to presentation skills.

Leadership and Management
Free Course
Strong business communication skills are essential tools for career development. With professional business communication skills, you can develop business connections, gain trust, and impress your boss or colleagues. This course, part of Alison’s range of free online courses in business communication, is designed to get you closer to mastering the most important communication skills, from professional writing to business presentations.
  • Duration

    10-15 Hours
  • Certification

  • Publisher

  • Accreditation






View course modules


The course will first guide you through the planning process and essential elements of a business document. You will learn the Principles of Written Communication, showing you how to write clearly and how to choose a writing style. Next, you will learn key communication skills for team meetings, including the purpose statement, topic transition, and how to encourage positive contributions and successful conclusions.

You will then learn how to plan effective presentations. This section will cover engagement and public speaking techniques, including how to overcome common obstacles in public speaking. Finally, the course introduces you to the importance of cross-cultural communication. As part of this section you will learn specific business communication skills that are helpful for international assignments and when you are based abroad.

With communication being so important to career progress, it’s worth putting in a little time to get it right. This free course can deliver decades of improvement to your career, and also just a sense of confidence in the workplace. Being able to speak well can really make your day easier and save you a lot of time repeating yourself or clarifying your presentations. So go on, invest that time now and collect the rewards before you know it. Great business communication skills are just a few hours away.



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Module 1: Business Communication - Introduction to Business Writing

Module 2: Business Communication - Writing Business Letters

Module 4: Introduction to Groups and Teams

Module 5: Managing Successful Team Meetings

Module 6: Group Discussions

Module 8: Business Presentations - Preparing the Presentation

Module 9: Business Presentations - Best Practices

Module 10: Introduction to Cross-Cultural Communication Skills

Module 11: Developing Cross-Cultural Communication Skills

Module 3: Business Communication - Report Writing

Module 7: Diploma in Business Communication Skills - First Assessment

Module 12: Diploma in Business Communication Skills - Second Assessment

Module 13: Diploma in Business Communication Skills - Final Assessment

Learning Outcomes

Having completed this course you will be able to: - List and describe the rules that govern written language; - Describe the planning process and essential elements of a business document; - Describe how to prepare for and conduct business meetings; - Define teamwork and explain how to overcome various challenges to group success; - Describe the steps in the process of planning a presentation; - Overcome common obstacles in public speaking; - Define and discuss how to facilitate intercultural communication; - Describe how to prepare for an international assignment and effective strategies for living and working abroad.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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