Free Online Diploma in Emotional Intelligence Course | Alison

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Diploma in Emotional Intelligence

Learn the skills needed to develop emotional intelligence that influence self-awareness in this free online course.

Free Course
This free online diploma course goes into detail about Emotional Intelligence (EI). Learn how Emotional Intelligence skills impact upon your work and your personal life through how you combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. Start learning how you can use your Emotional Intelligence to develop your self-awareness, work with emotions and manage stress today.





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This Emotional Intelligence Diploma course is made up of a series of modules that explore the different components that make up emotional intelligence. The course is made up of a series of video lessons, downloadable resources and a series of practical activities that you can print off and work with away from the course. The course is structured to cover emotional intelligence in detail giving you an understanding of emotional intelligence, how it is important in work, social settings and at home, and how you can develop your emotional skills.

The main elements of emotional intelligence that are covered are: Introduction to emotional intelligence and working with Mindfulness; You'll learn about critical thinking, self-awareness, and self-perception. The course will also introduce you to interpersonal skills, and working with behaviour and behavioural preferences. You'll learn about effective decision making, stress management, as well as leadership, teamwork and team resilience.

The only way that you can develop emotional awareness is by reflecting, taking some action and getting some feedback. There are practical activities for you to complete throughout to give you some insights into how you are currently working with that element of emotional intelligence and what you need to do to improve. You won't be able to develop your emotional intelligence by going through a few online modules and from these you can put together a plan to help you to train your emotional intelligence. Start your learning now, and develop valuable skills in emotional intelligence.

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Understanding Emotional Intelligence and the Intelligence in Emotion

Critical Thinking as a Component of Emotional Intelligence.

Mindfulness at Work - applying Mindfulness in realistic ways and in an emotionally intelligent manner.

Self-Regard - the ability to respect and accept yourself, essentially liking the way you are.

Emotional Self-Awareness - the ability to recognise your feelings and the impact that they have on you and others.

Self-Actualization - the ability to realise your potential capabilities to lead to a meaningful, rich life.

Emotional Expression - the ability to communicate using emotions by openly express feelings both verbally and non-verbally.

Assertiveness - the ability to express feelings, thoughts and beliefs openly and to stand up for personal rights.

Independence - the ability to be self-directed and maintain self-control in thinking and actions free of any emotional dependency.

Interpersonal Relationships - the ability to establish and maintain mutually satisfying relationships through the open expression of trust and compassion.

Empathy - the ability to be aware of, understand, and appreciate the thoughts and feelings of others.

Social Responsibility - the desire and the ability to willingly contribute to society, a social group and to the overall welfare of others.

Emotional Intelligence and The Four Social Interaction Styles

Problem Solving - the ability to find solutions to problems in situations where emotions are involved, and to understand how emotions impact decision making.

Reality Testing - the ability to assess the connection between what is experienced and what objectively exists.

Impulse Control - the ability to resist or delay an impulse, drive, or temptation to act and so avoiding reckless behaviours in decision making.

Flexibility - the ability to adjust emotions, thoughts and behaviour to changing circumstances and conditions adapting to unfamiliar, unpredictable and dynamic situations.

Stress Tolerance - the ability to withstand adverse events and stressful situations through actively and positively coping with stress.

Optimism - the ability to remain hopeful and resilient and to maintain a positive attitude and outlook even in the face of adversity.

Teamwork and Team Resilience

Course assessment

Learning Outcomes

On completion of this Diploma Course, you will be able to

  • Define emotional intelligence - what it is, why it is important and how to use it effectively
  • List the key components of emotional intelligence with and understanding of how they function and how to build and develop them
  • Identify how to use emotions and emotional information in effective and meaningful ways
  • Examine some of your emotional intelligence competencies and abilities that can be developed
  • Assess your level of emotional intelligence with a series of practical activities designed to highlight areas of strength and areas for improvement
  • State what actions you can take to develop your emotional intelligence
  • Develop action plans to enhance your emotional intelligence in the coming weeks and for the long term


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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