Loading

Diploma in Communication Skills - Revised

Develop your soft skills by mastering the art of communication and persuasion, with this free online course.

Communications
Free Course
This free online communication course will teach you the core skills of effective communication. You will be shown techniques to help improve your ability to listen, as well as how to improve your ability to speak considerately and politely. The importance of culture, context, and body language will also be discussed. This will be a great boost to both your personal and professional development. So, why wait? Start learning, today!
  • Duration

    10-15 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
  • Publisher

    NPTEL

Description

Modules

Outcome

Certification

View course modules

Description

This free course begins with the fundamentals of communication, such as communication channels, interpretation, and barriers to effective communication. You will also explore the basics of body language, and examine how context can influence how you communicate. You will also examine the crucial aspects of conversation such as listening, speaking and the importance of silence. 

You will then be shown techniques to help improve your ability to listen, as well as how to improve your ability to speak considerately and politely. The importance of culture, context, and body language will also be discussed. You will also explore the basics of visual and aural perception, and learn about how perception can impact your communicative relationships. The course will also cover important concepts of non-verbal communications such as space and gestures, and how to interpret facial expressions effectively. 

Finally, the course will focus on how communication styles can vary according to group dynamics and how to handle conflict. You will also be introduced you to the basics of persuasion and the role it plays in negotiation. These skills will be a great boost to both your personal and professional development. Start your next learning journey, today.

Start Course Now

Modules

Understanding The Communicative Environment

Listening and Speaking

Visual And Aural Perception

Nonverbal Communication

Diploma in Communication Skills - First Assessment

Group Dynamics

Conflicts And Networking

Introduction To Persuasion

Introduction To Motivation

Diploma in Communication Skills - Second Assessment

Course assessment

Learning Outcomes

Upon successful completion of this course learners will be able to


  • Discuss the difference between soft skills and hard skills
  • Identify different communication channels
  • Differentiate between verbal and nonverbal communication
  • Discuss filters and barriers
  • Explain the effect which new technologies have had upon communication
  • Discuss the importance of culture and context to communication

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

Careers

    Need Some Help?

    What are communication skills?
    How much does an online communication skills course cost?
    Notification

    You have received a new notification

    Click here to view them all