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Customer Service Skills

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Customer Service Skills

Become expert in customer service and polish your professional communication skills in this free online course.
This training course teaches you the basics of customer service. We show you how to f... This training course teaches you the basics of customer service. We show you how to focus on the customer to understand their expectations to help you improve their experience of your business. We explain how to deal with stress and constructively interact with clients on the telephone to handle complaints. People’s perceptions of your company’s brand are defined by customer experience, so sign up to make sure they remember you fondly.

In This Free Course, You Will Learn How To

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Alison Certificates

Knowledge & Skills You Will Learn

Complete This CPD Accredited Course & Get Your Certificate!

  • Certify Your Skills
    A CPD accredited Alison Diploma/Certificate certifies the skills you’ve learned
  • Stand Out From The Crowd
    Add your Alison Certification to your resumé and stay ahead of the competition
  • Advance in Your Career
    Share your Alison Certification with potential employers to show off your skills and capabilities

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