The free online course Essential Management Skills for the Workplace will introduce you to essential workplace skills that will help you be a more effective and successful manager.
The course begins by introducing you to aspects of change management and how to implement change within a business or organisation. You will then learn about bargaining and the strategies you can use to increase your bargaining power. You will learn about the five qualities that all workplace objectives should have and how they should be SMART - Specific, Measurable, Attainable, Relevant and Time-bound. You will learn about assertiveness and how assertive behaviour is the emotionally intelligent mid-point on a scale which starts with passive at one end and leads to aggressive at the other. You will also learn how to reflect an inner confidence outwardly by being serious about your appearance, making eye contact with the other person, and controlling your hands, feet and facial expressions.
You will learn how to prioritise tasks - important tasks need not become urgent if they are planned and executed well. Urgent tasks often help others achieve their goals and are not necessarily important. You will learn more about the four Cs of motivation in the workplace - Contribution, Cohesion, Compensation and Comfort. You will learn about the stages of development that all teams go through, from the forming stage where team members get to know each other right through to the adjourning stage (wrapping up the task and breaking up the team).
Finally, you will be introduced to virtual teams which are a group of people who work together across time and space; their links strengthened by use of electronic communication technology. You will learn about the benefits of virtual teams for both employers and employees.
This course will be of great interest to existing junior managers or those wishing to move into the managerial level and who would like to develop core managerial skills. It will also be of interest to learners who would like to develop managerial skills needed for advancement within any business or organisation.
Having completed this course you will be able to:
- Describe how to implement change management successfully
- Explain the bargaining process and
- List factors that help people succeed
- Describe how to manage your time effectively
- Explain how to prioritise tasks
- Describe the factors that can motivate you and others
- List and describe the stages of team development
- Explain the benefits of virtual teams
All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.
Having an official Alison document is a great way to share your success. Plus it’s:
- Ideal for including in CVs, job applications and portfolios
- An indication of your ability to learn and achieve high results
- An incentive to continue to empower yourself through learning
- A tangible way of supporting the Alison mission to empower people everywhere through education.
Essential Management Skills for the Workplace
Modules List( 2 )
ESSENTIAL MANAGEMENT SKILLS FOR THE WORKPLACE
1 Essential Management Skills for the Workplace
The topics in this module are designed to engage the learner and deliver learning which sticks. Aimed primarily at junior or aspirational managers, each of the topics is designed to hit hard and fast. Core skills are stripped to the bone, allowing exploration of only the essential elements. In minutes learners will have acquired enough information to begin the transference of the skill into their workplace or home life. The Ready to go fundamentals will encourage the learner to learn about the basics and use this knowledge to start making a difference immediately.
- Learning Outcomes
- Tug of War
- Seal the Deal
- Act SMART
- Assert Yourself
- Where Did the Day Go
- What First?
- I Prefer the Carrot
- From Form to Perform
- Strength Far and Wide
- Lesson Summary
END OF COURSE ASSESSMENT
Module 2: Essential Management Skills for the Workplace Assessment
You must score 80% or more to pass this assessment.
- Core Workplace Skills for Managers Assessment